We try our best to ship items as quickly as possible. Due to COVID-19 please allow at least 3 business days for your order to ship. Average shipping times are 5-15 days after your order has been shipped. If you haven't received a tracking number after 7 business days of placing your order please contact us at www.viqueensboutique@hotmail.com
If there is a manufacturer defect we can honor the refund/return policy if claim is done within 3 days of receiving your item(s). Please Note: Pictures of manufacturer defect would need to be provided. Shipping for returned items will not be covered or reimbursed by VI Queens Boutique. Please include your full name and order number on all returned items.
Please send us an email at www.viqueensboutique@hotmail.com and we will be happy to assist you in any way possible. We receive a large number of emails so for a prompt response please include your order number and explain the issue as clearly as possible. Thank you!
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